Support
Shipping Information
Processing & Dispatch
- • Most orders are processed within 2–5 business days.
- • Custom engraved pieces may require additional time depending on complexity and order volume.
- • You will receive a tracking number once your order ships.
Delivery Times
- • Canada: 3–10 business days
- • United States: 5–12 business days
- • International: 7–18 business days depending on destination
Shipping Policy
We ship across Canada and select international destinations. Orders are packed with care to protect the finish of each engraved product. Additional charges may apply for oversized or unusually heavy items. We reserve the right to hold shipment if we need to confirm a delivery address or order details.
Need help with a delivery question? Contact our team at inbox@truedgelaserworks.ca.